Director / Project Manager
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Ecommerce Site Development, Online Content Management and Distribution, Online Training, Search Engine Optimization (SEO), Pay Per Click (PPC) Search-Engine Advertising, Social Media Marketing, Affiliate Marketing, Online PR, E-mail Marketing, Newsletter Publishing, Amazon Marketplace, eBay, Web Analytics, Contracts, Service Level Agreements, Fees and Royalties Arrangements.
Internet based customer care and service management, Web Site Development, Internet Billing, Web Portal Development, Web Application Development, Software Development, Project Management, Graphical User Interface Design
Billing systems, network management, client/server implementation, middleware support for centralized and distributed configurations.
Business Process Methodologies
Development and implementation of business process methodologies using metrics and measurable technical processes and controls, Software Engineering Institute’s Capability Maturity Model (SEI/CMM), ISO 9000 and other industry standards
Product Management, Account Management and Vendor Management, competitive & target markets analysis, product strategy, sales and marketing strategy, service costing/pricing, software development and SLA contracts, schedule and quality compliance, resource & contract dispute management