Enterprise-wide Transformation and Global Convergence Initiative
Provided strategic business analysis for national media marketing company to transform obsolete business processes and integrate with modern technology solutions. Developed business case and project proformas which resulted in development of proprietary web-based client services system, including: design and development of prototypes, web operations and user interfaces. Hosted workshops, review sessions and developed web user interface. Acted as internal liaison between IT, Operations and executive staff, as well as external liaison with client base. Performed usability testing with the clients and internal users for client website operations. Developed and delivered marketing, sales, client support and client training. Represented company at national user groups to promote product and present phased demonstrations. Consulted on all phases of project from inception to rollout.

Web-based Solutions Integration
Provided strategic consulting services for major International airline company to transform obsolete business process and integrate with modern technology platforms. Designed and developed authentication methodology and implemented web-based solution for user access as well as conducted user acceptance testing and certification of implementation. Designed and developed web-based solution for applying standard customer profile information to bookings for airline, hotel and rental care preferences which integrated with third party booking engine. Designed and developed statistical analysis and rules engine solution for loyalty program support.

Strategic IT Transformation
Provided consulting services for International hosting services company to ensure core services met growth path. Evaluated existing exponential growth patterns and evaluated alternate solutions to meet IT services needs, including inventory management, electronic communications and security.

Legacy System Refresh
Provided consulting, engineering and development services to large domestic companies running legacy mainframe applications. The effort involved engineering a web-based front end using web services to invoke the mainframe based (CICS) business and database layers.

Global Web Management
Designed corporate web architecture for 35 individual Smith & Nephew websites maintained in the US and 14 countries for both corporate clients and internal users. Directed a staff of professionals that developed and managed these sites. Optimized search engine ranking and website meta tagging. Developed corporate technology and IT standards and policies including web hosting agreements, IT service contracts (SLAs) and web development standards.

Enterprise Content Management
Designed and implemented business strategy and content management system for a 13-volume construction industry product catalog suite. The system automated the multipurposing of single source content to simultaneous print and web publishing. Process included automated work flow engine for review and approval of content. Published content was personalized based on publication type (web, web feature, web gallery, print).